/* Interface do Nexu. Tema claro e amigável — coral quente sobre creme, sem
   azul, roxo ou marrom. Jost nos títulos, Material Symbols, sem emojis. */

:root{
  --fundo:hsl(30 45% 98%);
  --superficie:hsl(0 0% 100%);
  --superficie-alta:hsl(28 60% 96%);
  --borda:hsl(28 35% 90%);
  --texto:hsl(20 25% 16%);
  --suave:hsl(22 15% 46%);
  --tenue:hsl(24 12% 66%);
  --destaque:hsl(14 88% 60%);
  --destaque-forte:hsl(14 82% 52%);
  --destaque-fundo:hsl(16 90% 94%);
  --sobre-destaque:hsl(0 0% 100%);
  --sucesso:hsl(150 45% 44%);
  --raio:16px;
  --topo:60px;
  color-scheme:light;
}

*,*::before,*::after{box-sizing:border-box}
[hidden]{display:none!important}
html,body{height:100%}
body{
  margin:0;background:var(--fundo);color:var(--texto);
  font-family:'Inter',system-ui,sans-serif;font-size:15px;line-height:1.6;
  -webkit-font-smoothing:antialiased;overflow:hidden;
}
button,input,textarea{font:inherit;color:inherit}
h2{font-family:'Jost',sans-serif;font-weight:500;font-size:1rem;letter-spacing:.02em;margin:0}
.material-symbols-outlined{font-size:1.2em;line-height:1;vertical-align:middle}

/* ---------------------------------------------------------------- barra */
.barra{
  height:var(--topo);display:flex;align-items:center;justify-content:space-between;
  padding:0 1.2rem;border-bottom:1px solid var(--borda);background:var(--superficie);
  flex:none;
}
.marca{display:flex;align-items:center;gap:.5rem;font-family:'Jost',sans-serif}
.marca strong{font-weight:500;letter-spacing:.02em;font-size:1.02rem}
.papel{color:var(--tenue);font-size:.8rem}
.barra-acoes{display:flex;gap:.4rem;align-items:center}

.botao-topo{
  display:inline-flex;align-items:center;gap:.4rem;background:none;border:1px solid transparent;
  color:var(--suave);font-size:.82rem;padding:.45rem .75rem;border-radius:999px;cursor:pointer;
  transition:color .2s,border-color .2s,background .2s;
}
.botao-topo:hover{color:var(--texto);border-color:var(--borda);background:var(--superficie-alta)}
.botao-topo[aria-pressed="true"]{color:var(--destaque-forte);border-color:var(--destaque);
  background:var(--destaque-fundo)}

/* ---------------------------------------------------------------- palco */
.palco{
  height:calc(100% - var(--topo));display:grid;
  grid-template-columns:1fr 0px;position:relative;overflow:hidden;
  transition:grid-template-columns .45s cubic-bezier(.2,.8,.2,1);
}
.palco[data-painel-aberto]{grid-template-columns:1fr min(440px,42vw)}
@media(max-width:860px){
  .palco[data-painel-aberto]{grid-template-columns:0px 1fr}
}

/* ------------------------------------------------------------ conversa */
.coluna-conversa{
  display:grid;grid-template-rows:auto 1fr auto;min-height:0;min-width:0;
}

.zona-avatar{display:flex;justify-content:center;padding:1rem 0 .3rem;flex:none}
.zona-avatar canvas{width:112px;height:112px;display:block}

.transcricao{
  overflow-y:auto;min-height:0;padding:.6rem 0 1.2rem;
  scrollbar-width:thin;scrollbar-color:var(--borda) transparent;
}
.transcricao::-webkit-scrollbar{width:7px}
.transcricao::-webkit-scrollbar-thumb{background:var(--borda);border-radius:99px}

.mensagens{max-width:720px;margin:0 auto;padding:0 1.5rem;display:flex;flex-direction:column;gap:1.3rem}

.linha{display:flex;animation:entra .4s cubic-bezier(.2,.7,.3,1) both}
.linha.cliente{justify-content:flex-end}

.bolha{
  max-width:80%;padding:.7rem 1.05rem;border-radius:18px;font-size:.96rem;
  white-space:pre-wrap;
}
.linha.agente .bolha{background:var(--superficie-alta);border-bottom-left-radius:6px}
.linha.cliente .bolha{background:var(--destaque);color:var(--sobre-destaque);
  border-bottom-right-radius:6px;font-weight:450}
.linha.sistema{justify-content:center}
.linha.sistema .bolha{
  background:none;border:1px dashed var(--borda);color:var(--suave);
  font-size:.84rem;text-align:center;border-radius:999px;
}
.linha.interim .bolha{opacity:.55}
@keyframes entra{from{opacity:0;translate:0 8px}to{opacity:1;translate:0 0}}

.pensando{display:inline-flex;gap:4px;align-items:center;padding:.3rem 0}
.pensando i{width:6px;height:6px;border-radius:50%;background:var(--tenue);
  animation:pisca 1.3s ease-in-out infinite}
.pensando i:nth-child(2){animation-delay:.18s}
.pensando i:nth-child(3){animation-delay:.36s}
@keyframes pisca{0%,60%,100%{opacity:.25;translate:0 0}30%{opacity:1;translate:0 -3px}}

/* --------------------------------------------------------------- entrada */
.zona-entrada{padding:.9rem 1.5rem 1.3rem;border-top:1px solid var(--borda);background:var(--fundo)}
.entrada{
  max-width:720px;margin:0 auto;display:flex;gap:.5rem;align-items:flex-end;
  background:var(--superficie);border:1px solid var(--borda);border-radius:22px;
  padding:.5rem .6rem .5rem 1.05rem;transition:border-color .2s,box-shadow .2s;
}
.entrada:focus-within{border-color:var(--destaque);box-shadow:0 0 0 3px var(--destaque-fundo)}
.entrada textarea{
  flex:1;background:none;border:none;resize:none;max-height:140px;padding:.5rem 0;
}
.entrada textarea:focus{outline:none}
.entrada textarea::placeholder{color:var(--tenue)}

.botao-redondo{
  width:40px;height:40px;flex:none;border:none;border-radius:50%;cursor:pointer;
  display:grid;place-items:center;transition:transform .18s,background .2s,color .2s,opacity .2s;
  background:var(--superficie-alta);color:var(--suave);
}
.botao-redondo:hover{transform:translateY(-1px);color:var(--texto)}
.botao-redondo[data-principal]{background:var(--destaque);color:var(--sobre-destaque)}
.botao-redondo[data-principal]:hover{background:var(--destaque-forte)}
.botao-redondo[aria-pressed="true"]{background:var(--destaque);color:var(--sobre-destaque)}
.botao-redondo:disabled{opacity:.4;cursor:not-allowed;transform:none}

.dica-abaixo{max-width:720px;margin:.55rem auto 0;padding:0 .3rem;font-size:.76rem;
  color:var(--tenue);text-align:center}

/* --------------------------------------------------------- mãos-livres */
.faixa-maos-livres{
  max-width:720px;margin:0 auto .7rem;display:flex;align-items:center;justify-content:center;
  gap:.6rem;padding:.55rem 1rem;border-radius:999px;background:var(--destaque-fundo);
  color:var(--destaque-forte);font-size:.85rem;font-weight:500;
}
.faixa-maos-livres .ponto-ao-vivo{width:8px;height:8px;border-radius:50%;background:var(--destaque);
  animation:respira-ponto 1.6s ease-in-out infinite}
@keyframes respira-ponto{0%,100%{opacity:.5;transform:scale(.85)}50%{opacity:1;transform:scale(1.15)}}
.faixa-maos-livres button{
  background:none;border:none;color:inherit;cursor:pointer;display:grid;place-items:center;
  margin-left:.3rem;opacity:.75;
}
.faixa-maos-livres button:hover{opacity:1}

/* ---------------------------------------------------------------- painel */
.coluna-painel{
  min-width:0;overflow:hidden;border-left:1px solid var(--borda);background:var(--superficie);
  display:flex;flex-direction:column;
}

.abas{display:flex;gap:.2rem;padding:.8rem .9rem 0;flex:none}
.aba{
  flex:1;padding:.6rem .5rem;background:none;border:none;border-radius:10px 10px 0 0;
  color:var(--suave);font-size:.86rem;font-weight:500;cursor:pointer;
  display:flex;align-items:center;justify-content:center;gap:.4rem;
  border-bottom:2px solid transparent;transition:color .2s,background .2s,border-color .2s;
}
.aba:hover{color:var(--texto);background:var(--superficie-alta)}
.aba[aria-selected="true"]{color:var(--destaque-forte);border-color:var(--destaque)}
.aba .contagem{
  font-size:.72rem;background:var(--destaque-fundo);color:var(--destaque-forte);
  padding:.05rem .4rem;border-radius:999px;
}

.painel-corpo{flex:1;overflow-y:auto;min-height:0;scrollbar-width:thin;scrollbar-color:var(--borda) transparent}

.aba-conteudo{padding:1.3rem 1.3rem 2rem;display:none}
.aba-conteudo[data-ativa]{display:block;animation:entra .35s cubic-bezier(.2,.7,.3,1) both}

.percentagem-linha{display:flex;align-items:center;justify-content:space-between;margin-bottom:.7rem}
.percentagem-linha span:last-child{font-family:'Jost',sans-serif;font-size:1.05rem;color:var(--destaque-forte)}
.barra-progresso{height:4px;background:var(--borda);border-radius:99px;overflow:hidden;margin-bottom:1.3rem}
.barra-progresso i{display:block;height:100%;width:0;background:var(--destaque);
  border-radius:99px;transition:width .7s cubic-bezier(.2,.7,.3,1)}

.campos{list-style:none;margin:0;padding:0;display:grid;gap:.5rem}
.campo{
  display:grid;grid-template-columns:18px 1fr;gap:.65rem;align-items:start;
  padding:.5rem .1rem;border-radius:9px;transition:background .3s;
}
.campo .marcador{
  width:17px;height:17px;border-radius:50%;border:1.5px solid var(--borda);
  display:grid;place-items:center;margin-top:.15rem;transition:all .35s;
}
.campo .marcador .material-symbols-outlined{font-size:11px;opacity:0;transition:opacity .3s}
.campo[data-preenchido] .marcador{border-color:var(--destaque);background:var(--destaque);color:#fff}
.campo[data-preenchido] .marcador .material-symbols-outlined{opacity:1}
.campo dt{font-size:.72rem;text-transform:uppercase;letter-spacing:.1em;color:var(--tenue)}
.campo dd{margin:.1rem 0 0;font-size:.9rem;color:var(--suave)}
.campo[data-preenchido] dd{color:var(--texto)}
.campo[data-opcional] dt::after{content:' · opcional';text-transform:none;letter-spacing:0;opacity:.6}
.campo.acabou-de-mudar{background:var(--destaque-fundo)}

.botao-principal{
  width:100%;margin-top:1.3rem;padding:.85rem;border:none;border-radius:12px;cursor:pointer;
  background:var(--destaque);color:var(--sobre-destaque);font-family:'Jost',sans-serif;
  font-size:.98rem;font-weight:500;display:flex;align-items:center;justify-content:center;gap:.5rem;
  transition:transform .18s,box-shadow .18s,background .18s;
}
.botao-principal:hover:not(:disabled){transform:translateY(-2px);
  box-shadow:0 10px 26px -12px var(--destaque);background:var(--destaque-forte)}
.botao-principal:disabled{opacity:.5;cursor:not-allowed;transform:none}

.etapas{list-style:none;margin:0;padding:0;display:grid;gap:.7rem}
.etapas li{display:flex;gap:.65rem;align-items:center;font-size:.9rem;color:var(--tenue);animation:entra .4s both}
.etapas li .material-symbols-outlined{font-size:1.05rem}
.etapas li[data-estado="ativa"]{color:var(--texto)}
.etapas li[data-estado="ativa"] .material-symbols-outlined{color:var(--destaque);animation:roda 1.1s linear infinite}
.etapas li[data-estado="feita"]{color:var(--suave)}
.etapas li[data-estado="feita"] .material-symbols-outlined{color:var(--sucesso)}
@keyframes roda{to{rotate:360deg}}

.aba-resultado{padding:0;display:flex;flex-direction:column;height:100%}
.aba-resultado[data-ativa]{display:flex}
.resultado-pronto{display:flex;flex-direction:column;flex:1;min-height:0}
.resultado-topo{display:flex;align-items:center;justify-content:space-between;
  padding:.9rem 1.3rem;border-bottom:1px solid var(--borda);flex:none}
.resultado-titulo{font-family:'Jost',sans-serif;font-weight:500;font-size:.95rem}
.resultado-acoes{display:flex;gap:.3rem}
.icone-botao{
  width:32px;height:32px;border:1px solid var(--borda);border-radius:9px;background:none;
  color:var(--suave);display:grid;place-items:center;cursor:pointer;text-decoration:none;
  transition:color .2s,border-color .2s;
}
.icone-botao:hover{color:var(--destaque-forte);border-color:var(--destaque)}
.icone-botao[aria-pressed="true"]{color:var(--destaque-forte);border-color:var(--destaque);background:var(--destaque-fundo)}

.moldura{flex:1;background:var(--superficie-alta);display:grid;place-items:center;overflow:hidden;transition:padding .3s}
.moldura iframe{width:100%;height:100%;border:none;display:block;transition:width .35s,border-radius .35s}
.moldura[data-telemovel]{padding:1rem}
.moldura[data-telemovel] iframe{width:360px;max-width:100%;border-radius:16px;border:1px solid var(--borda)}

.resultado-vazio{flex:1;display:grid;place-items:center;padding:2rem;text-align:center;color:var(--tenue)}
.resultado-vazio .material-symbols-outlined{font-size:2.4rem;margin-bottom:.6rem;opacity:.5}
.resultado-vazio p{margin:0;font-size:.9rem;max-width:260px}

@media(prefers-reduced-motion:reduce){
  *{animation-duration:.01ms!important;transition-duration:.01ms!important}
}